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The Answers You Need

  • What do physiotherapists do?
    Physiotherapists are experts in the structure of the human body and its movement. They work with people of all ages to treat a broad range of health conditions including sports injuries and musculoskeletal conditions as well as chronic health conditions such as diabetes, obesity, osteoarthritis, and stroke.
  • What qualifications are required to practice as a physiotherapist?
    Entry to practise physiotherapy may be through a bachelor, masters or professional doctorate program that is approved by the Physiotherapy Board of Australia for the purposes of registration. Sally has completed a four year Bachelor of Science (Physiotherapy) To register, and then maintain their annual registration, physiotherapists must meet professional standards such as recent practice, continuing professional education, criminal history checks and work in accordance with the Board's Code of Conduct. Physiotherapists must also be covered by professional indemnity insurance while practicing.
  • What should I bring to my first appointment?
    When you come in for your initial physiotherapy appointment, we will ask that you bring the following: Your health insurance card (if claiming through private health) Any imaging reports, if available and relevant eg MRI results, X rays Appropriate clothing if attending for a muscle or joint-related problem If attending for physio consultation for an eating or exercise disorder and see your GP regularly for monitoring, then it is important that we have your most recent obs for us to look at for our assessment.
  • Do I need a referral?
    No, a referral isn't required to book a consultation with us. Physiotherapists are first-contact practitioners, meaning a referral is not required. However, if a healthcare professional referred you, please provide the details during your appointment.
  • How long are appointments?
    I value high-quality care and for that reason, our initial appointments are longer than most other physio practises. Initial appointments are 60 minutes and follow-up appointments vary from 30-45minutes.
  • Why do you offer longer appointments times?
    I value high-quality care and for that reason, our initial appointments are longer than most physiotherapy practices. This allows time for us to discuss you and what brings you to physiotherapy, I don't believe this should be rushed. It takes time to take a full subjective history and to then discuss treatment options so I have made all initial appointments 60 minutes. Follow-up appointment times vary but are typically either 30 or 45 minutes.
  • How many sessions will I need?
    The frequency of sessions varies depending on individual needs. After your initial consultation, we'll provide recommendations suited to your specific circumstances, and we can work together to figure out something that works best for you!
  • Can I still see you even if I don’t have an eating disorder?
    Absolutely! Everyone is welcome.
  • Are you professionaly registered?
    Yes, to work as a physiotherapist, you have to be registered with the Australian Health Practitioner Regulation Agency (Aphra), I also have full membership status with the Australian Physiotherapy Association (APA).
  • What is the Health At Every Size (HAES) philosophy?
    The HAES philosophy focuses on the acceptance and respect for all body shapes and sizes. It challenges societal standard and the medicalised approach to body weight, advocating for a person-centred view of health.
  • How does Movement Physio differ from traditional physiotherapy clinics?
    Our specialty lies in catering to individuals with eating and exercise disorders. While we provide comprehensive physiotherapy services, our approach is tailored, emphasising mental and emotional well-being in conjunction with physical health.
  • Is Physiotherapy covered by Medicare?
    Only if you have been referred to physiotherapy by your GP under a Chronic Disease Management Plan. Please be mindful that the Medicare CDM plan will not cover the full amount of your consult. Please discuss your eligibility with your doctor.
  • What are the fees for physiotherapy services at Movement Physio
    Fees for physiotherapy services at Movement Physio vary depending on the type of treatment and the length of the session. For more information on specific fees, please visit out fees page.
  • Will my private health fund pay a rebate for my treatment?
    Yes, most Australian private health funds cover physiotherapy treatment, however, please look up your extras cover to see if physiotherapy is included. There will be a gap fee after your claim. The gap fee will vary from different insurance companies. We have a HICAPS machine that can provide on-the-spot claiming – please bring your private health insurance card along to your appointment. Item numbers for Physio: 500 - Initial Consultation 505 - Subsequent Consultation / Treatment 506 - Long Subsequent Consult (2 areas)
  • Do you have private health fund claiming?
    Yes – We have on the spot claiming through HICAPS so all you need to do is pay the gap.
  • What forms of payment do you accept?
    We accept cash, EFTPOS, Master Card and Visa. We also have a HICAPS terminal so that you can use your private health card, you will then only have to pay the gap.
  • Can I use a Chronic Disease Management Plan from my GP?
    Yes, you can claim a Medicare rebate if you have been referred to physiotherapy under a Chronic Disease Management Plan (previously called an EPC Plan). Please bring along your approved GP care plan. Please note that we do not bulk-bill Medicare Care Plans, so there will be an out-of-pocket cost for your appointment.
  • Do you see patients under the National Disability insurance Scheme (NDIS) for physiotherapy?
    We can provide physio services for persons with a self managed plan.
  • Billing policy
    We strive to provide a high quality service to all patients giving them the time they deserve. As a result, we are unable to offer bulk-billing. This means there will be an out-of-pocket expense for your consultations. Most Australian private health funds offer a rebate for physiotherapy. The rebate will vary depending on your private health fund and level of cover.
  • What is your cancellation policy?
    Please kindly provide 24 hours notice, should you no longer be available for your appointment. If you cancel your appointment with ≥24 hours notice, you will not be charged. Is it your first time? We appreciate that sometimes emergencies happen. First-time no-shows and late cancellations will not be charged a fee. After that, you will be charged a 50% fee (ie 50% of the scheduled appointment fee) for appointments missed or cancelled without a 24-hour warning. This helps us ensure that clients on the waiting list can make an appointment, and allows us to continue offering the highest levels of care.
  • Where are you located?
    We are located in Nedlands, Perth. Address: First Floor, Suite 26 Hollywood Medical Centre 85 Monash Avenue, Nedlands (Google Maps) You can find us on Google Maps here
  • Is there parking?
    Parking Enter via Entrance 5 from Monash Avenue. There are a number of paid parking bays at the front and on the eastern side of the Hollywood Medical Centre, as well as disabled parking directly in front of the building. There is also a large multi-storey car park at the rear of the Hollywood Medical Centre. Parking charges are $3.00 per hour. Click here to download the Hollywood Private Hospital parking map – you will see the Medical Centre and multi-storey carpark at the bottom right of the map.
  • Are you an accessible practice?
    Yes, we have automatic entry doors, elevators, and WC accessible bathrooms

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