Frequently asked questions.

Just yourself. Come as you are.

No, a referral isn't required to book a consultation with us. Physiotherapists are first-contact practitioners, meaning a referral is not required. However, if a healthcare professional referred you, please provide the details during your appointment.

I value high-quality care and for that reason, our initial appointments are longer than most other physio practices. Initial appointments are 60–75 minutes and review appointments are 45 minutes.

I value high-quality care and for that reason, our initial appointments are longer than most physiotherapy practices. This allows time for us to discuss you and what brings you to physiotherapy — I don't believe this should be rushed. It takes time to take a full subjective history and to then discuss treatment options, so I have made all initial appointments 60–75 minutes. Review appointments are 45 minutes.

The frequency of sessions varies depending on individual needs. After your initial consultation, we'll provide recommendations suited to your specific circumstances, and we can work together to figure out something that works best for you!

Absolutely! Everyone is welcome.

Yes, to work as a physiotherapist you have to be registered with the Australian Health Practitioner Regulation Agency (AHPRA). I also have full membership status with the Australian Physiotherapy Association (APA).

The HAES philosophy focuses on the acceptance and respect for all body shapes and sizes. It challenges societal standards and the medicalised approach to body weight, advocating for a person-centred view of health.

Our specialty lies in catering to individuals with eating and exercise disorders. While we provide comprehensive physiotherapy services, our approach is tailored, emphasising mental and emotional well-being in conjunction with physical health.

Only if your GP has referred you to physiotherapy under a GP Chronic Condition Management Plan (GPCCMP). The Medicare rebate won't cover the full cost of your appointment, so please discuss your eligibility with your GP.

$190 for an initial appointment (60–75 minutes) and $155 for a review appointment (45 minutes).

Yes, most Australian private health funds cover physiotherapy treatment; however, please look up your extras cover to see if physiotherapy is included. There will be a gap fee after your claim. The gap fee will vary between insurance companies. After your appointment you will be sent an invoice, which you can submit to your health fund to claim your rebate. Item numbers for Physio: 500 – Initial Consultation; 505 – Subsequent Consultation / Treatment; 506 – Long Subsequent Consult (2 areas).

There's no on-the-spot claiming. After each appointment you'll be sent an invoice, which you can then submit to your private health fund to claim your rebate.

Payment is by card, or by phone using Apple Pay or a similar digital wallet. Cash is not accepted.

Yes. If your GP has referred you to physiotherapy under a GP Chronic Condition Management Plan (GPCCMP, previously a Chronic Disease Management Plan), you can claim a Medicare rebate. Please make sure I have a copy of your care plan before your appointment. Care plans are not bulk-billed, so there will be an out-of-pocket cost, and Medicare claims can be processed through my practice software.

We can provide physio services for persons with a self-managed plan.

Before your first appointment you'll complete an intake form, which includes adding your card details. Payment is then made on the day of each appointment.

Please give at least 24 hours' notice if you need to cancel or reschedule. Cancellations made with more than 24 hours' notice are free. Cancellations with less than 24 hours' notice, and appointments missed without contact, are charged the full appointment fee.

I see clients in person at 517 Charles Street, North Perth, and offer Telehealth appointments Australia-wide.